The products are shipped using the following methods:
Note: most brands we only can deliver within the European Union and/or Europe.
Each (full) order can be cancelled within 14 days after reception of the shipment (or the last shipment of orders consisting of more shipments), without fines or the necessity to give a reason (allthough we certainly appreciate it). You will be responsible for the return shipment costs. Please use the original packaging if possible and use a shipment service with tracking information and signature upon receipt to avoid any issues.
You will need to ship back the product(s) within 14 days after informing us of your decision to withdraw. Ofcourse we will reimburse the paid order amount in full. We will refund within 14 days after having received your decision to withdraw the agreement, or wait until we have received the products back (or you can provide us with proof of shipment).
You might have misjudged the size on your wrist, you just might not feel a "click". It doesn't matter. If you are not happy, you just send it back.There is just one important rule: do try on the product, but do not wear it because of hygenic reasons. We can only accept products that are not damaged nor obviously worn.
If you want to return your product, please contact us after receiving the product(s) within 14 days after reception via [email protected] Alternatively, you can use the model form for withdrawal of the agreement. You can download that HERE (in Dutch) or HERE (in English).
Note: some products can be excluded from the right of withdrawal. This can be the case for pieces that are truly "made to order". If this is the case, it will be mentioned on the product page.